Where can I use Flexepin?

Flexepin is becoming increasingly popular among customers in Australia, Canada, Europe and the United Kingdom. Therefore, more and more merchants include it as one of their accepted payment methods. Check Flexepin’s latest list of partner websites. Or check their website directly to see if your desired webshop accepts your voucher.

How long is my Flexepin Voucher valid?

A Flexepin Voucher is valid indefinitely. However, 12 months after the purchase date, a maintenance fee will be applied to the balance. So make sure to use your voucher within the first 12 months to avoid paying the fee.

Is Flexepin safe? 

Of course! Flexepin was designed to make online transactions safe and worry-free. For total security, follow Flexepin’s 5 Security Rules. Use these tips to pay with your prepaid voucher discreetly and risk-free.

How can I check my Flexepin balance?

You can check your balance by visiting the Flexepin website. No need to log in or create an account, just enter your unique 16-digit code and hit the “Submit” button to see how much money you have left on your voucher. 

Do I have to use my Flexepin Voucher all at once?

It depends on the website where you choose to pay. Some websites require you to redeem the voucher in full. If the merchant accepts partial redemption of your code, then you are free to use your voucher for multiple payments. Any unused funds remain on your voucher for future use.

How to redeem your code

To use your Flexepin Voucher as a payment method or top up your account balance, simply visit the partner websites.

• Choose Flexepin as a payment method at checkout. 

• Enter the 16-digit code that you received from us. 

• Submit.

That’s it!

The amount is immediately applied to your payment and deducted from your voucher balance. If the website allows partial payment, any remaining credit will stay available on your voucher to be used another time. 

Validity: Use your Flexepin Voucher within 12 months after the purchase date to avoid being charged a monthly fee of (or equivalent to) € 2. 

Note: Some websites require you to redeem the voucher in full. If the merchant accepts partial redemption of your code, then you are free to use your voucher for multiple payments. Any unused funds remain on your voucher for future use. Please check the Flexepin Terms & Conditions for more information.

How to check your Flexepin Voucher balance

• Visit the Flexepin website.

• Enter the 16-digit PIN you received from us.

• The remaining balance will be displayed.