How to check your Auchan prepaid phone balance

Make sure to check your balance regularly so you're not running out of credit. To check your Auchan balance, go to the Espace Client in your online account and select “Vos consommations” (Your consumption). Alternatively, you can also call 950 on your Auchan mobile phone for free from within France to hear what your remaining credit is. 

Where and how long are Auchan top up codes valid?

Our top up codes are valid for Auchan prepaid phones in metropolitan France. They cannot be used to top up flat-rate or blocked plans. The amount of time the prepaid credit is valid, once the code has been redeemed, depends on the amount you top up at one time. To find out more, select the amount you would like to purchase and proceed to the product page to see the validity for the amount of prepaid credit you chose.

How it works

Follow these simple steps to recharge your Auchan Télécom prepaid phone:

• Call 675300 from your Auchan mobile for free from within France

• Follow the spoken instructions to enter the code you received from us by email. 

Your new prepaid credit will be valid for a certain period, depending on the amount of your top up:

• 5 € : valid for 10 days.

• 10 € : valid for 15 days.

• 15 € : valid for 30 days.

• 30 € : valid for 60 days.

• 45 € : valid for 90 days.

• 65 € : valid for 120 days.

• 100 € : valid for 1 year.