How do i reload a TransCash Card with a digital code

In order to use your TransCash Card, you need to have enough credit loaded onto it. To top up your card with a recharge code, just log in to your TransCash account, head over to the reload section and enter the code you received from us. The new balance will be immediately visible.

How to check TranshCash balance?

To check your balance, just login into your TransCash account or call the French customer service at +33 (0) 1 53 88 22 76 free of charge. It is also possible to check your balance at the ATM by selecting the “Balance Inquiry” option (keep in mind fees might apply for this option).

Where can i pay with a TransCash Card?

Use it anywhere Visa and Mastercard debit cards are accepted, online or offline. For online payments, all you have to do is visit the website you want to buy from and simply pay at the checkout by choosing a credit card as a payment option. Insert the details of your card to finalize the payment. Make sure that the balance of your card covers the entire payment, including any possible merchant fees. Easily use your card like a conventional debit card when you want to pay in a physical store, but then with secure prepaid credit. 

Note: TransCash Cards are only available for purchase in France and Overseas Territories of France.

What is the TransCash Card recharge limit?

When you reload your TransCash debit card with a coupon, daily and monthly recharge limits apply. These limits differ based on the type of TransCash Card you have. Consult the Terms and Conditions for more information.

Is there a difference between a TransCash Coupon and a Ticket?

No, they’re the same. Both names refer to the same product, which is used to reload the balance of a prepaid TransCash debit card.

How it works

To add the prepaid credit to your TransCash card, choose the option that is most convenient for you and follow these step-by-step instructions:

On the Mobile App

• Open the TransCash App on your iOS or Android phone.

• Log in to your account using your usual login and password.

• Click on "Reload".

• Enter the 12 digits on your coupon.

• Done! Your prepaid credit will be instantly added to the balance of your card.

Online

• Go to transcash.fr and click on the heading "reload my card".

• Choose to charge with recharge coupons.

• Enter the 12 digits on your coupon.

• Done! Your prepaid credit will be instantly added to the balance of your card.

By SMS

• Send an SMS to + 33 6 78 01 66 25(1) with the following message: CHARGE [space] the 12 digits of your coupon code.

Example: If my reload code is 123456789123

I send: CHARGE 123456789123

By Telephone

• Dial +33 1 53 88 22 76 (key 2).

• Enter the 16 digits of your card followed by # (hash).

• Then enter the 12 digits of your top-up code followed by # (hash).

• Done! Your prepaid credit will be instantly added to the balance of your card.

Important: You need a prepaid TransCash Mastercard to redeem this voucher code.