The voucher code is valid for 12 months after purchase. You can only use your ecoVoucher code once, and will have to apply the balance in its entirety.

Can I use a EUR ecoVoucher in another country?

Yes, you can! All you have to do is use the ecoVoucher deposit option on your ecoPayz account. That way, you top up your account balance and convert the EUR into your currency. A small fee of 2,99% will be applied for the deposit. sometimes in addition to an equally small conversion fee depending on the currency, or region. After depositing the prepaid credit to your account, you can use your account balance to pay in another currency, or country.

How do i use my ecoVoucher?

You can use your voucher to top up your ecoPayz online wallet. After that, you can pay with your account balance online. This is advised for countries that do not have the Euro currency. Alternatively, and in Euro countries only, you can enter the voucher details directly on any website that accepts this payment method to pay with the prepaid balance.

Do i need an ecoPayz account to use an ecoVoucher?

In Euro countries you don’t need an ecoPayz account to pay with ecoVoucher. But if you live in a country with another currency, or want to pay on a website in another currency than Euro, you need to create an ecoPayz account first. Then you have to deposit the ecoVoucher in your account. Once that is done, you can simply pay with your ecoPayz balance on any website that accepts this payment method, regardless of the currency. Doing this prevents most possible issues one can face when paying with their voucher. Additional fees may apply.

Are there any fees fou using an ecoVoucher?

For the latest information on fees for paying with ecoVoucher it’s best to check the EcoPayz fees & limits, or their terms and conditions page. Note that a small fee of 2,99% will be applied when you deposit the voucher on your account. Currency conversion costs may apply. When you use the voucher to pay at a merchant’s website, the merchant may charge you additional transaction costs.

Can i use more than once ecoVoucher at a time?

You can only use one ecoVoucher per transaction. It must be redeemed in full.

To pay outside of EUR-countries and in other currencies than EuroPlease deposit your ecoVoucher on your ecoPayz account first:

• Sign in to your ecoPayz account and click on "Deposit funds".

• Select the "ecoVoucher" option and enter the 18-digit voucher code.

• Enter the full amount of your voucher (it must be redeemed in one go).

• Select the currency of your voucher and confirm.

A small deposit fee of 2,99% may be applied, sometimes in addition to an equal conversion fee. For more details visit the ecoVoucher fees & limits, or their terms and conditions page.To pay in EUR-countries and in Euro

• Go directly to a partner website where you want to pay in Euro.

• Select ecoVoucher as payment method.

• Enter the 18-digit code you received from us.

• Confirm the details to apply the entire ecoVoucher balance to your purchase.

• You can only use one ecoVoucher per transaction. It must be redeemed in full.

Should you not be given the option to pay directly with ecoVoucher, simply use it to top up your account following the instructions above, then pay with your ecoPayz balance instead.

Validity: An ecoVoucher is valid for 12 months after purchase.